1. About the Website
This site provides general information about website design, business tools, support, hosting assistance and related services.
2. No Automatic Service Agreement
- Submitting an enquiry does not automatically create a client relationship or binding service agreement.
- Displayed packages are invitations to enquire.
- A project begins only after requirements, scope, pricing and relevant terms are confirmed in writing.
- A quotation may contain additional or project-specific conditions.
- If there is a conflict, the signed or accepted project agreement takes priority over general website information.
3. Website Packages and Pricing
- Prices and package descriptions displayed on the website may be updated.
- A quotation will confirm the applicable price and inclusions.
- Custom features, online stores, business systems, databases, copywriting, additional pages, third-party services and unusual requirements may cost extra.
- Domain registration, renewal, email services and third-party platform costs may be charged separately where stated.
- Monthly packages are subject to the terms contained in the applicable quotation or service agreement.
4. Quotations and Project Scope
- A quotation is based on the information supplied by the prospective client.
- Changes to requirements may affect price, delivery time and scope.
- Additional work must be agreed before it is performed.
- Timelines depend on receiving content, feedback, approvals and access from the client.
5. Client Responsibilities
- Supplying accurate project information
- Providing content and approvals on time
- Confirming ownership or permission for logos, images, text and other materials
- Keeping account details and passwords secure
- Reviewing work and reporting errors promptly
- Paying agreed charges according to the applicable quotation or agreement
- Using delivered websites and systems lawfully
6. Intellectual Property
- Infinite Web Solutions retains ownership of its pre-existing tools, reusable components, methods, know-how and general development resources.
- Ownership or licence rights in the completed project will be governed by the accepted quotation or service agreement.
- The client remains responsible for ensuring it has permission to use supplied branding, images, text, fonts and other materials.
- Website content and branding belonging to Infinite Web Solutions may not be copied or reused without permission.
7. Third-Party Services
Projects may depend on:
- Hosting providers
- Domain registrars
- Email services
- Payment gateways
- Content-management or commerce platforms
- Database or application services
- Analytics or other integrations
Third-party services may have their own terms, availability, prices and policies. Relevant external costs will be explained where applicable.
8. Hosting, Availability and Maintenance
- Reasonable efforts are made to provide reliable services.
- Continuous uninterrupted availability cannot be guaranteed.
- Downtime may result from maintenance, internet failures, third-party services, security incidents or circumstances outside reasonable control.
- Hosting, backup, maintenance and support obligations depend on the specific client agreement.
- The public website may be modified, suspended or withdrawn when reasonably necessary.
9. Acceptable Use
Visitors may not:
- Use the website unlawfully
- Attempt unauthorised access
- Interfere with website operation or security
- Introduce malicious code
- Scrape or copy content in a harmful or unreasonable manner
- Submit false, unlawful, abusive or infringing material
- Use the enquiry form for spam or unsolicited promotions
- Misrepresent their identity or authority
10. Information and Accuracy
- Reasonable efforts are made to keep information accurate.
- General website information is not professional legal, financial, tax or technical advice for a particular situation.
- Visitors should confirm important project details through a written quotation.
- Examples and descriptions are illustrative and do not guarantee identical outcomes.
11. Limitation of Liability
To the extent permitted by applicable law, Infinite Web Solutions will not be liable for indirect, incidental or consequential loss arising solely from use of, or inability to access, the public website.
Nothing in these terms excludes or limits rights or liability that cannot lawfully be excluded under South African law.
12. Consumer Rights
Nothing in these Terms of Use is intended to remove or reduce any rights a consumer has under applicable South African law.
Where consumer-protection legislation applies, these terms must be interpreted consistently with those rights.
13. Privacy
Personal information submitted through the website is handled in accordance with the Privacy Policy.
14. External Links
Links to external sites are provided for convenience. Infinite Web Solutions does not control their availability, security or content.
15. Changes to the Website or Terms
The website and terms may be updated, and the updated date will be displayed.
Changes to an existing paid client agreement require the process set out in that agreement and are not automatically made merely by changing these website terms.
16. Governing Law
These Website Terms of Use are governed by the laws of the Republic of South Africa.
17. Contact
Infinite Web Solutions
South Africa
info@infinitewebsolutions.co.za