Privacy Policy

Infinite Web Solutions provides website design, digital business tools, hosting-related assistance, maintenance and associated digital services to businesses in South Africa.

Privacy enquiries may be sent to info@infinitewebsolutions.co.za.

Information collected through this website may include:

• Full name
• Business name
• Email address
• Phone or WhatsApp number
• Preferred contact method
• Selected service or website package
• Project requirements and enquiry details
• Existing website URL, when supplied
• Information included voluntarily in messages or forms
• Basic technical information such as browser type, device type, IP address, pages visited and approximate usage information where analytics or server logs are enabled

Visitors should not submit sensitive personal information unless it is genuinely required and specifically requested.

Information may be collected through:

• Contact and enquiry forms
• Direct email, telephone or messaging communication
• Website server logs
• Analytics or similar measurement tools, if enabled
• Information supplied during project discussions

Personal information may be used for:

• Responding to enquiries
• Understanding requested services
• Preparing quotations or recommendations
• Communicating about a project
• Providing and supporting agreed services
• Maintaining website security and performance
• Keeping appropriate business and communication records
• Complying with legal, tax, accounting or regulatory obligations
• Improving the website and services

Information submitted through an enquiry form will not automatically subscribe the person to marketing messages.

Information is processed where it is necessary to respond to a request, take steps toward providing a service, fulfil an agreement, comply with legal duties, protect legitimate business or security interests, or where consent has been provided.

Information is not sold. It may be shared only where reasonably necessary with:

• Hosting and infrastructure providers
• Email-delivery providers
• Domain, support or technical service providers
• Professional advisers such as accountants, attorneys or compliance advisers
• Authorities where disclosure is legally required
• Contractors or service providers involved in delivering an agreed project

Service providers should receive only the information reasonably necessary for their role.

Websites and digital services may use third-party providers whose systems or servers may be located in South Africa or other countries. Reasonable steps will be taken to use reputable providers and appropriate safeguards where information is processed outside South Africa.

Personal information is kept only for as long as reasonably needed for the purpose for which it was collected, to maintain appropriate business records, resolve queries or disputes, enforce agreements, and comply with legal, tax or accounting obligations.

Enquiries that do not become projects may be deleted or anonymised when they are no longer reasonably required.

Reasonable administrative, technical and organisational safeguards are used. These may include:

• Restricted access
• Secure accounts and passwords
• SSL encryption in transit where supported
• Reputable hosting and service providers
• Software and deployment maintenance
• Backups where applicable

No internet transmission or storage method can be guaranteed completely secure.

• Essential technical storage may be used for normal website operation.
• Analytics may be added to understand website usage.
• Non-essential analytics or marketing technology will be disclosed and handled appropriately if introduced.
• The current site does not intentionally use advertising cookies unless this changes later.

A person may contact Infinite Web Solutions to:

• Ask what personal information is held about them
• Request access to or correction of information
• Request deletion where legally appropriate
• Object to certain processing
• Withdraw consent where processing depends on consent
• Ask questions about how information is handled

Identity may need to be verified before acting on a request.

Privacy concerns should first be sent to info@infinitewebsolutions.co.za.

A person may also lodge a complaint with the Information Regulator of South Africa.

The public business website is not intended to collect personal information directly from children.

Where a future education-related system processes learner information, separate project-specific privacy arrangements and appropriate authority or consent will be required.

This website may link to external platforms. Infinite Web Solutions is not responsible for their privacy practices or content.

This policy may be updated when practices, services or legal obligations change. The updated date will appear at the top of this page.

Infinite Web Solutions
South Africa
info@infinitewebsolutions.co.za