Regular Updates
Keep the website, content and supporting systems up to date.
ONGOING WEBSITE SUPPORT
Support That ContinuesAfter Your Website Launch
We help keep your website secure, updated and working properly while handling the technical details behind the scenes.
Secure and Protected
Ongoing checks help keep the website safe and reliable.
Backups and Monitoring
Regular backups and health checks provide added peace of mind.
Ongoing Support
Practical help is available when changes or fixes are needed.
ONGOING SUPPORT
Your Website Should Not Be Forgotten After Launch
A website needs occasional updates, technical maintenance and attention as your business changes. Our support service gives you someone to contact when changes or assistance are needed.
Technical Maintenance
We handle routine technical updates and keep the website deployment working properly.
Content Changes
We assist with agreed updates to text, images, contact information and other website content.
Personal Assistance
You have a direct point of contact when you need guidance or support.
Future Improvements
Your website can be expanded as your business grows and new requirements develop.
WHAT IS INCLUDED
Practical Support Without the Technical Stress
- ✓Managed website hosting
- ✓Secure SSL setup and renewal
- ✓Routine technical maintenance
- ✓Assistance with domain connection
- ✓Help with business email setup
- ✓Agreed monthly content changes
- ✓Website backups where supported
- ✓Support when something is not working correctly
- ✓Guidance when new features are needed
- ✓Clear communication about third-party costs
The exact level of support and included content updates depends on the selected website package or maintenance agreement.
Support Included With Your Website Package
Starter Website Support
- ✓Managed hosting
- ✓SSL
- ✓Basic technical maintenance
- ✓Limited monthly content updates
- ✓Standard support response
Business Website Support
- ✓Managed hosting
- ✓SSL
- ✓Ongoing technical maintenance
- ✓Monthly content updates
- ✓Priority support
- ✓Guidance on future website improvements
Larger changes, new pages, custom features, online-store work and business tools may require a separate quotation. Refer to the Website Design packages for pricing.
View Website PackagesExamples of Changes We Can Help With
Monthly support does not include unlimited redesign work, large amounts of new content or complete new functionality.
- ✓Updating contact details
- ✓Replacing images
- ✓Editing existing text
- ✓Updating service information
- ✓Adding business notices
- ✓Changing opening hours
- ✓Updating links and buttons
- ✓Making small layout adjustments
Changes That May Need a Separate Quote
- Additional website pages
- Major design changes
- New forms or workflows
- Online-store additions
- Custom calculators or tools
- Database-connected features
- Copywriting and large content changes
- Third-party subscriptions or platform fees
Hosting Matched to the Website
Standard business websites can be hosted and managed through Infinite Web Solutions. More advanced applications, online stores or database-connected systems may require specialised platforms or third-party services.
- ✓Standard managed website hosting
- ✓Domain and email assistance
- ✓SSL and deployment management
- ✓Specialised hosting where required
- ✓Clear explanation of external costs
- ✓No unexpected platform changes without discussion
Simple Support When You Need It
- 1
Contact Us
Send the change or issue through the agreed support channel.
- 2
We Review It
We confirm whether it is included in the maintenance plan.
- 3
We Complete the Update
Small included changes are handled as part of the package.
- 4
Larger Work Is Quoted
New features or substantial work are discussed and quoted before development.
Need Help Keeping Your Website Up to Date?
Tell us what support you need and we will recommend the most practical maintenance or hosting option.